Your new coverage is issued directly in the Liberty Mutual, MetLife, or Travelers enrollment system. As such, you can contact them or visit their website using the coverage information provided on the BenefitsPlus website or by calling your Mercer agent (1-855-290-5661) to access policy documentation immediately. Coverage is effective the date a quote is accepted and a policy is bound unless it is future dated at your request. Hard copy policy documentation will also be mailed to the address you provided to your Carrier within one week of issuance, unless otherwise specified.
If your current auto or home insurance policy is NOT one of the carriers that Mercer is the broker for, Liberty Mutual, MetLife or Travelers, it is your responsibility to contact your current insurance provider and notify them of the change. To avoid being overcharged, it is important that you determine if there are any timing requirements or considerations in terminating your automatic payments with your current carrier.
If you selected payroll deduction as your premium payment method it can take around 2-4 weeks for you to begin seeing premiums deducted from your paycheck, which would be around the time of your policy effective date. If you selected direct bill it should take approximately the same amount of time to receive your first premium notice.