After you enroll in ID Theft protection on the BenefitsPlus website, your new coverage information is sent from Mercer to ID Watchdog. This enrollment file is sent each Monday to ID Watchdog. Once the file is sent, you should allow two business days for the file to be processed and the ID Watchdog system updated with your new coverage information. At that point the monitoring service begins, although your coverage technically will not begin until the first of month following your completed enrollment. Enrollment confirmation and policy documentation will be mailed to the address you provided to ID Watchdog approximately one week after coverage is issued in their system. It can take around 2-4 weeks for you to begin seeing premiums deducted from your paycheck, which would be around the time of your policy effective date.
For example: If you enrolled on the BenefitsPlus website on Tuesday May 2, Mercer would send the file to ID Watchdog on Monday May 8. ID Watchdog should have your enrollment in in their system and monitoring begins on May 10. Your policy coverage, however, would begin June 1.
If you are in a per-diem employment status or work part-time (less than 16 hours or less than 15 hours VNA), the above process does not apply as you will enroll and make payments directly with each carrier.