Identity Protection

Identity Protection  

Overview

Every online transaction leaves a trace behind, taking on a life of its own, which can put your credit and identity at risk. ID Watchdog is everywhere you can't be -- monitoring your credit and helping you better protect your identity.

 

This award-winning service includes:

  • Monitoring across your credit cards, bank accounts, loans, billions of public records, and even the dark web
  • Alerts when credit activity is detected which could be a sign of potential fraud
  • Family plans to help better protect the identities of children and adult family members in your household

 

Enrollment

Get Started.
Enroll online through our secure website.

Tell Me More

There are two ID Watchdog plans offered to Baystate Health employees. See the table below for plan information.

 

Plan Employee +Family Plan Differences
1B $6.95 $13.95 ID Watchdog’s 1B plan alerts you to activity associated with your identity and includes Equifax Credit Report monitoring. This plan provides you with a personal online account, advanced identity monitoring features, fully managed resolution services as well as best in class customer support.
1B+3 $8.95 $17.95 ID Watchdog’s 1B+3 plan monitors and alerts you to activity associated with your identity. The 1B+3 ID Watchdog plan includes 3-bureau credit monitoring and an Equifax annual credit report and VantageScore 3.0 credit scores based on Equifax®, TransUnion®, Experian® data respectively. This plan provides you with a personal online account, advanced identity monitoring features, fully managed resolution services as well as best in class customer support.

 

*per employee per month
 

Contact Us

 Address
Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
 Phone
1-855-290-5661
 Hours
 M-F 9a-6p ET
 Email
customer.service@mercer.com

How It Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    ID Watchdog provides world-class identity theft protection and resolution services. ID Watchdog leverages proprietary technology that searches billions of data points to detect and alert changes in the personal identity profiles of our customers. They find potential issues first and fix them fast.

  • How can this help me?

    Every purchase leaves a footprint behind, taking on a life of its own, which can put your identity at risk.  ID Watchdog’s advanced monitoring scours billions of public records to search for signs of potential identity theft.

    • Subprime Loan Monitoring – We alert you if we detect easy-to-obtain loans opened in your name, like payday loans which if unexpected, can be indicators of possible identity theft
    • Dark Web Monitoring – We scan websites, chat rooms, and other forums known for trafficking stolen personal and financial information
    • USPS National Change of Address Registry – We help you detect theft sooner in case thieves reroute your mail to a new address
    • High-Risk Application & Transaction Monitoring – Get near-real time alerts when monitored bank passwords are reset or when monitored payroll or insurance records are accessed electronically.
  • Who is eligible?

    All employees and their family members are eligible.
  • When can I enroll?

    Enroll today to begin protecting your family from identity theft.
  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policies' terms and conditions. Although payroll deduction will no longer be available if you retire or leave your company, you can still take advantage of the same discounted rates through credit card billing. 
  • Why would I need ID Watchdog?

    From award-winning credit monitoring and unique, innovative features, to resolution specialists and 24/7 customer care, ID Watchdog offers solutions to help better protect yourself against identity theft. This can give you greater peace of mind and help stay more present and productive.

Mercer's Role and Compensation

Details of Mercer disclosure of the compensation.